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Home >“How WEB 2.0 Is Changing the Nature of Museum Work” Documentation
“How WEB 2.0 Is Changing the Nature of Museum Work”
Broadcasting Live with Ustream.TV 

“How WEB 2.0 Is Changing the Nature of Museum Work”
Lynda Kelly, Ph.D.
Head of Audience Research, Australian Museum
Hirshhorn Museum and Sculpture Garden (Ring Auditorium)
Washington, DC
Friday, May 21, 2010
2:30–4:30 pm

Critics have argued that museums need to move from merely supplying information to providing usable knowledge and tools that enable visitors to explore their own ideas and reach their own conclusions. The argument seems especially relevant today, when technology gives individuals access to communication, information gathering, and analysis.  Dr. Kelly’s presentation will examine the impact of Web 2.0 across museums, focusing on three areas of museum practice: learning, exhibition development, and organizational change.

Lynda Kelly, Ph.D., has published widely in museum evaluation, and writes the Audience Research ( blog, with a readership of about 1,500 a month. She is particularly interested in visitor experiences and learning and how these can be measured; young children’s learning; indigenous evaluation; strategic uses of audience research; and new technologies in organizational change.  She claims to be “happily obsessed with all things Web 2.0 and is curious to see how this will change the world that museums operate within, and the ways people learn.”  Dr. Kelly also administers Museum 3.0 (, a social networking site for museum professionals, with an active, global membership of over 2,000.  Her latest book, Hot Topics, Public Culture, Museums, co-edited with Dr. Fiona Cameron, University of Western Sydney, will be published in 2010.

The event will be web cast live and then made available for viewing after the program date on this page.

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